Supervisor Development Module I

Supervisor Development Module I provides a solid foundation of tools for supervisory and managerial staff. Many supervisors find themselves in the role without having the skills or confidence in their ability to fulfill their responsibilities and effectively manage people in the organization. This seminar includes role plays to practice skills for a number of workplace situations.

The objectives of this seminar:

• Identify the role of Supervisor
• Understand communication skills
• Learn the five basic principles of supervision
• Establish performance expectations
• Provide and practice constructive feedback
• Learn coaching for optimal performance
• Learn how and when to take corrective action
• Determine how to properly create documentation
• Realize your role in improving employee issues (retention, employee engagement)